In the heart of Andalusia, in the splendid artistic city of Seville the “R&M Business Convention Wholesale/CARD was set in April 2016.The main objective of the Convention was to gather 100 commercial operators in one important occasion to communicate and be able to experiment directly on the field:
1) New service to launch on the e-business markets
It’s about innovative packages focused on the management and control of transitions carried out by customers in short, middle and long terms. Such instrument proves to be innovative because it makes it possible for the costumer to benefit of excellent advantages (especially in terms of saving facilitated by 1. security about frauds on transactions, 2. possibility to supervise and thus to manage constantly all transactions so that costs can be optimized).
2) The new selling approach aimed at paying the whole attention to the costumer and his/her needs.
The distinctive procedures of the convention led to a perfect combination of institutional interventions looked after by the client and the experiential training that was looked after by Q360. All the events have been accompanied by recreational activities.
3) The representative symbol of the convention was a Chameleon that could best symbolize the current status of commercial operators at issue:(¡K a combination of abilities to change in order to adapt to the conditions of the outer environment, high competence and physical and motion control… The symbol was designed by Valerie Duval, a talented Spanish drawer.